Information

Discover answers to common questions about The Closen Collective's photography services. Explore our unique approach, experience, and unwavering commitment to supporting families with special needs and diverse abilities. We're dedicated to providing you with all the information necessary for a smooth and unforgettable experience.

Frequently asked questions

Get answers to common questions about our photography services. We focus on providing accessible and inclusive photography sessions, especially for families with special needs. Our dedication to quality and understanding ensures a comfortable and enjoyable experience for everyone.

The Top 8:

Our clients often ask:

  1. How much do you charge?           
    Depends on what you want!
  2. Do you allow pets?
    Always! They are family, too! Our golden was our first girl!
  3. What are your packages?
    Follow this link!
  4. Do you do events?
    Yes! Please reach out for more information!
  5. Do you work solo?
    For now, yes. However, we plan to get more help if bigger events require it!
  6. Where do you do your photography?
    We generally serve the Lake County region, but reach out to other counties, as well as over the border! We're willing to travel as well.
  7. Do you do newborn shots?
    Absolutely! However, we prefer doing more natural shots of the babies. We are committed to creating authentic and real moments with you and your newest family member!
  8. Do you work with families with unique needs?
    Yes. Yes. and YES!

A More Detailed Response: 

What specific accommodations or experience do you have in working with families with special needs or unique abilities that sets you apart?

My daughter has a rare genetic disorder. She is 3 and we have been through all of IT! We worked closely with Early Intervention here in Illinois and have been in private therapies (OT, DT, SLP, PT) since she was 4 months old. She has a stander, gait trainer, special activity seating and a wheelchair. We personally understand ALL that goes into providing for those with unique needs and disabilities... We have been humbled and feel honored to serve families like ours! We have friends with kids with autism and other disabilities 

What are the biggest concerns or hesitations people have before booking a photography session with you, especially regarding family members with special needs?

Families are concerned with patience and time - that is why there is a set cost for families who have special needs, and it's not based on hourly need. They are also concerned with accessibility during shoots and locations that are easy for equipment, etc...

What key details about the booking process, session logistics, or pricing do you want to make crystal clear to avoid confusion?

We will travel, with a travelling fee if desired, and we want to keep things affordable for all our clients. Prices are set but can change quarterly. Referrals for services are greatly appreciated and will come with a special deal for the reference!

Still have questions?

If you have more questions, feel free to reach out! We are here to assist you with any inquiries and provide the support you need. Let us help you capture your special moments with ease and understanding.